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We
love hearing from our customers so if you have any comments or suggestions
please don't hesitate to contact
us.
To
make your online shopping experience with us as easy as possible, we have
set out below a step by step guide to buying from our website.
Of course, if your query is not answered below, do feel free to call us
or send an email
and we’ll endeavour to respond within 24 hours.
Please
click on the relevant links below to access specific customer service
information.
How
To Place An Order
Everything
you need to know about shopping on our website including payment options
(credit card, cheque or bank transfer) and
the order process.
Delivery
Full
details of how we deliver your online shopping and delivery charges.
Exchanges
& Refunds
Sets
out our exchange and refund policies.
Customer satisfaction is our top priority and we’ll do our best to fix
any problem.
Gift
Certificates
Simple
and stress-free online gift-giving, using the Coquette Red gift
certificate.
Leather Care
Click
here for information on caring for leather or suede.
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