We love hearing from our customers so if you have any comments or suggestions please don't hesitate to contact us.

 

To make your online shopping experience with us as easy as possible, we have set out below a step by step guide to buying from our website.  Of course, if your query is not answered below, do feel free to call us or send an email and we’ll endeavour to respond within 24 hours.

 

Please click on the relevant links below to access specific customer service information.

 

How To Place An Order

Everything you need to know about shopping on our website including payment options (credit card, cheque or bank transfer) and the order process.

 

 

Delivery

Full details of how we deliver your online shopping and delivery charges.

 

 

Exchanges & Refunds

Sets out our exchange and refund policies.  Customer satisfaction is our top priority and we’ll do our best to fix any problem.

 

 

Gift Certificates

Simple and stress-free online gift-giving, using the Coquette Red gift certificate.

 

 

Leather Care

Click here for information on caring for leather or suede.

 

 

   
 

 

 

 

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